Loop Loc Winter Safety Covers FAQs

1. What's the difference between a standard winter pool cover and a safety cover?
   A typical winter pool cover is little more than a mesh tarpaulin to cover your pool. It does not prevent children or pets from gaining access to the pool. All safety covers must conform to the Standard Performance Specification set. A safety cover must be able to support a certain amount of weight, not permit gaps that a child or pet could squeeze through, and remove standing water. LOOP-LOC safety covers far exceed minimum ASTM standards, however. Built from extremely strong material and secured tightly to the paving by heavy-duty springs and brass anchors, a LOOP-LOC safety cover puts a "lock" on a pool that will prevent children and pets from gaining access to the water.
2. Aren't all safety covers pretty much the same?
   No! The safety of the pool entirely depends on the quality of the cover material and manufacturing. LOOP-LOC uses materials that are in many cases far superior to those generally used. For example, double perimeter webbing and double-thick straps are used, extremely high-strength 302 grade stainless steel springs, and polyester bonded thread that costs almost 10 times more than the thread used by other competitors. Every stitch is hand-inspected on every cover- and a contrasting white thread is used, so our inspectors can see instantly if a stitch is missed! LOOP-LOC's founder co-invented the safety pool cover and started the company for the single purpose of creating the highest quality, safest covers available.
3. Do LOOP-LOC market covers under different names?
   Definitely not! Please don’t be misled by dealers who may try to sell you "another brand of LOOP-LOC." All of the covers manufactured by LOOP-LOC are marketed under either the LOOP-LOC or ULTRA-LOC names. Unfortunately there are many dealers that baffle the consumer with science - so make sure you are receiving the genuine article.
4. How do I know I'm getting a genuine LOOP-LOC?
   First of all make sure it says "LOOP-LOC" on your invoice/receipt when you place your order. Then, examine your cover when it arrives. All LOOP-LOC covers (including ULTRA-LOC) have the LOOP-LOC name woven into the straps. If you don't see LOOP-LOC on the cover, it's not a LOOP-LOC!
5. Can my children walk and play on my LOOP-LOC cover?
   All LOOP-LOC covers meet the ASTM guidelines for safety covers and have been U. L. certified. As such they will easily support the weight of a child or an adult in an emergency. However, we do not recommend walking or playing on top of a LOOP-LOC cover or any other type of pool cover. Adult supervision is always required around any swimming pool area.
6. What type of warranty do your covers come with?
   All LOOP-LOC mesh safety covers come with a 12-year pro-rated manufacturer's warranty. When completed and signed by the original purchaser, this warrants that the cover is free from defects in the material and workmanship under normal use.
7. Should I drain my pool before putting on my LOOP-LOC cover?
   No! It is very important to maintain proper water level to help support the weight of the cover and prevent excess wear. For LOOP-LOC mesh covers, water level should be 15" to 18" below the top of the pool. If proper water level is not maintained, the warranty can be void.
8. I have a custom-designed pool that's an irregular shape. Can I get a LOOP-LOC safety cover that will fit it?
   Absolutely! There is a guide on how to carefully measure your pool. LOOP-LOC will use an exclusive computerized design system to translate those measurements into a cover that will perfectly conform to the shape and features of your pool. Ask for a measure sheet and we will provide one for you.
9. How long will it take to get a custom LOOP-LOC cover?
   Approximately 12-14 working days from the date of order.
10. Why should I purchase a LOOP-LOC safety cover when there are less expensive covers available?
    Of course, the main reason is safety. But it is also important to remember that price is a relative issue. A LOOP-LOC safety cover is built to last many, many years. In fact, LOOP-LOC covers often last many years longer than their 12-yearwarranty. Over that period of time, you would purchase and discard three or four ordinary pool covers.
11. I always supervise my children when they are around our pool. Why do I need a safety cover?
    A swimming pool is always a magnet for children. At times when you are not around to supervise or your family is away from home, wandering children and pets from the neighbourhood may attempt to enter your pool. Even if you have locked gate (which is a great extra layer of protection), a determined toddler will often be able breach it. Only the security of a safety cover can ensure that no one will be able to gain access to the pool while you are away.
12. How can I keep my pool water clear over the winter months?
    All pools, when covered (no matter what type of cover you have), require winter chemical treatment to keep the water clear. When closing your pool in the Autumn, we recommend you use of a winterising chemical, which includes a long life winterising algaecide. It always helps to check the pool water during the winter months to see if the chemicals have been watered down – and in this case maybe an extra dose is necessary.
13. If I have a decking or brick paved area around my pool can I use a Loop-Loc Cover?
    Absolutely! Loop-Loc's anchor-in-pipe installation is the perfect application for paver/brick decks. The pipe holds the anchors firmly into place allowing the cover to remain taut all winter long. No wear and tear on the deck, will not pull or ruin pavers/bricks whatsoever.
14. Did an elephant really walk on a LOOP-LOC Mesh cover?
    "Bubbles," the female African elephant seen in LOOP-LOC advertising-certainly did. She came from a protected animal preserve in Florida. She was accompanied by her professional handler so that she would feel comfortable during the photo session. Before she took her famous walk on the famous mesh safety cover, the LOOP-LOC cover was tested with far heavier weight, so we knew she'd be safe. You can view Bubbles famous walk in a video on the LOOP-LOC website.

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